Introduction to best practice in immigration case working: 2 CPD

Introduction to best practice in immigration case working: 2 CPD

Check out the course contents here:

Module 1 Managing clients
Unit 1 Building a relationship
Unit 2 Considering vulnerabilities
Unit 3 Managing expectations
Unit 4 Communication
Module 2 Taking instructions and advising
Unit 1 Conducting client meetings
Unit 2 Using interpreters
Unit 3 Statements
Unit 4 Dos and don'ts of taking instructions
Unit 5 Provision of advice
Unit 6 Advice on supporting evidence
Module 3 Confidentiality and records
Unit 1 Client file
Unit 2 Confidentiality
Unit 3 Final quiz
Unit 4 Feedback form

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