Check out the course contents here:
Module 1 | Managing clients |
Unit 1 | Building a relationship |
Unit 2 | Considering vulnerabilities |
Unit 3 | Managing expectations |
Unit 4 | Communication |
Module 2 | Taking instructions and advising |
Unit 1 | Conducting client meetings |
Unit 2 | Using interpreters |
Unit 3 | Statements |
Unit 4 | Dos and don'ts of taking instructions |
Unit 5 | Provision of advice |
Unit 6 | Advice on supporting evidence |
Module 3 | Confidentiality and records |
Unit 1 | Client file |
Unit 2 | Confidentiality |
Unit 3 | Final quiz |
Unit 4 | Feedback form |
This course is only available to paying members of Free Movement. If you are not already a member, you can join here and access not just this course but all of our courses. Membership starts from £20 per month and you can cancel at any time.
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