Check out the course contents here:
| Module 1 | Managing clients |
| Unit 1 | Building a relationship |
| Unit 2 | Considering vulnerabilities |
| Unit 3 | Managing expectations |
| Unit 4 | Communication |
| Module 2 | Taking instructions and advising |
| Unit 1 | Conducting client meetings |
| Unit 2 | Using interpreters |
| Unit 3 | Statements |
| Unit 4 | Dos and don'ts of taking instructions |
| Unit 5 | Provision of advice |
| Unit 6 | Advice on supporting evidence |
| Module 3 | Confidentiality and records |
| Unit 1 | Client file |
| Unit 2 | Confidentiality |
| Unit 3 | Final quiz |
| Unit 4 | Feedback form |
This course is only available to paying members of Free Movement. If you are not already a member, you can join here and access not just this course but all of our courses. Membership starts from £20 per month and you can cancel at any time.
The material was last updated on the date shown on the top right of this page.