What is the Application Checking Service?
This is a service where you can have an expert in immigration law check the Home Office application you have made before you send it. The check not only covers whether you have completed the Home Office application form and the supporting evidence correctly but also whether you meet the legal requirements for the application you intend to make and, if not, advice on how to solve your immigration issue. You will receive this advice in our Application Checking Service Report Card, which is downloadable from the website.
Is the Application Checking Service appropriate for me?
This application checking service is suitable for individuals who are able to complete the majority of a Home Office application themselves but have a few remaining sections which they need help with or a few questions that require answering. It is also suitable for individuals who have completed the application successfully, but would like a second set of eyes to reassure them that is the case.
If you are unable to complete the application yourself or you are unable to identify which documents to include, this service may not be appropriate. Instead you could use our online Video Link Service to help guide you on the basics.
What types of Home Office applications do you check?
We check any Home Office application, including Entry Clearance Applications. The Level 1 Service covers four groups of applications including all categories of visit visas to the UK, permanent residence applications for EU nationals, applications for naturalisation as a British citizen, and refugee family reunion applications. The Level 2 Service covers all the remaining types of applications including applications for residence and permanent residence for family members of EU nationals, applications for entry clearance and residence for non-EEA family members (including spouse, partner and children under Appendix FM of the Immigration Rules) and all applications under the Points Based System.
How do I communicate with you and what are tickets?
Tickets are the method we use to communicate with you online. You will use the ticketing system to send us messages and upload your application for checking. We will use it to respond to any questions you have and upload the Report Card. You will receive email notifications when tickets are generated. You will only be able to access the ticketing service once you have purchased the Application Checking Service, at which point you will receive account log in details. If you have questions about the service prior to purchasing please use our contact form.
I have purchased the application checking service but I am having trouble uploading my file, can you help?
You should have received your account log in details, which will redirect you to the ticketing and uploads page. If you are experiencing technical difficulties accessing this page or uploading your files please contact us using the contact form.
I have questions about using this service before I decide to purchase it
If you require information on how to access and use the Application Checking Service you can contact us using the contact form below.
I do not know what supporting documents to include, can you help?
If you do not know which Home Office application form to use or what supporting documents to include we can help via our Video Link Service. This is the most appropriate service if you do not know how to begin preparing your application. We will provide you guidance on what application to make, which Home Office application form to use and how to prepare a draft of your application. Having prepared a draft application, you can then use our Application Checking Service to check that you have completed the application correctly.
I do not have all the supporting documents but I want to purchase the application check, is this possible?
Yes. As part of our Application Checking Service we analyse the supporting evidence accompanying the Home Office application form. We will advise you on what supporting evidence needs to be included, what is not needed and can be removed, and whether you have enough supporting evidence to send the application to the Home Office. This information will be contained in our Report Card setting out how to perfect your application.
Do I need to use and send you a Home Office application form?
There are some Home Office applications that require you to complete application forms, for example, when you apply for naturalisation. However, there are some Home Office applications that do not require forms, for example, applications for European nationals. Whether a form is required or not, using a form will make it easier for us to complete the Report Card. If you do not want to use the form, we would suggest including your immigration, personal and work history within the PDF application file.
Can I email you the documents instead of uploading them as PDF files?
No. If you would like to use this service all your documents need to be scanned and uploaded as PDF files using our ticketing system. This ensures we have all the information required to complete your application check and also allows us to keep the costs of this service low.
Can I post you copies of the documents instead of uploading it as PDF files?
Yes. However, there is an additional cost of £50 (excl. VAT) to use our postal service. You have the option of choosing this when you purchase the Application Checking Service. Please only send us copies, not original documents. Please send a copy of the documents to: Free Movement Application Checking Service, Seraphus, 140 Tabernacle Street, London, EC2A 4SD.
Are dependent applications included under one application check fee?
In most cases, dependents are required to complete their own Home Office application and include their own set of supporting documents. This would require a separate application check purchase for each dependent. Where applications do not require a separate application form for each dependent, and dependents are included in the main applicant’s form, you only require one application check purchase.
Do you send the application to the Home Office for me?
No. The Application Checking Service does not include a service for sending your application to the Home Office, it will be your responsibility to complete the Home Office form and include all the relevant supporting documents. It will also be your responsibility to ensure you follow our Report Card and improve your application before sending it to the Home Office. If you would like us to prepare and send the application to the Home Office, then you should purchase our Full Representation Service.
I want you to provide a full service, where you complete and send the applications for me, do you offer this service?
Yes. We offer a Full Representation Service. However, the costs of a full representation service will be higher than the costs of an Application Checking Service because we take over management of your application. The only work we require from you is to provide us with the required supporting documents. We will do all the work involved in the application process, from preparing the application, to representing you on your behalf through the Home Office application process, from providing you with regular updates, through to advising you on the outcome of the application.
Can I submit an application on behalf of someone else?
Yes, you can purchase the application service and submit someone else’s application on their behalf. For example, you can purchase and submit an application for your spouse or dependent child. The Report Card will be accessible from the ticketing system once completed.
How long will it take for me to receive the Report Card?
We aim to complete the application checks and send you the Report Card in 5 working days. However, there may be instances where further research is required to complete your Report Card, where this occurs you will receive the Report Card within a maximum of 10 working days. The Report Card will be sent to you via our ticketing system.
I have received your Report Card and made amendments, can you check it again for me?
Yes. You can re-submit the application for a second check. This second check will incur a fee, as we will need to undertake another full check of your application and complete another report card. We are currently offering a 50% discount for second checks.
If you would like further information about the Application Checking Service please contact Seraphus Solicitors on 020 8811 1532 or 07538 208096. If we are unable to answer your call, please leave a message stating your name, telephone number and, briefly, your query and we will get back to you in the same day. Alternatively, you can put your query to Seraphus using the contact form below.
