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Guide: How to apply for “settled status” for EU citizens

Guide: How to apply for “settled status” for EU citizens

Settled status is the immigration status that EU citizens need to apply for to remain legally resident in the UK after Brexit. The deadline for applying is 31 December 2020 if the United Kingdom leaves the EU with no deal and 30 June 2021 if there is a deal. The Home Office has set up a special application scheme called the EU Settlement Scheme to process all the applications. EU citizens who can prove they have lived in the UK for five years will be granted settled status and others will be granted pre-settled status.

Applications can be very straightforward and simple but become more complex where the applicant has to submit additional documents to prove residence. We have put together this guide, which includes pictures of the various screens and a video walk-though, so that applicants know what to expect when they go through the process.

If the draft Withdrawal Agreement previously agreed between the United Kingdom and the European Union forms the basis of a deal for the UK leaving, the Settlement Scheme will have to comply with the Withdrawal Agreement. If there is no deal, the Settlement Scheme will be less generous.

The basic terms are:

  • EU citizens and any of their non-EU family members who arrived before 31 October 2019, and have been continuously resident in the UK for five years by the time of their application, will be eligible for settled status enabling them to stay indefinitely.
  • EU citizens and their family members who arrive by 31 October 2019, but will not yet have been continuously resident here for five years by the time of their application, will be eligible for “pre-settled status”. This allows them to stay until they have reached the five-year threshold. They can then also apply for settled status.
  • EU citizens and their family members with settled status or pre-settled status will have the same access as they currently do to healthcare, pensions and other benefits in the UK.
  • Close family members (a spouse, civil partner, durable partner, dependent child or grandchild, and dependent parent or grandparent) living overseas will still be able to join an EU citizen resident here until 29 March 2022. This is so long as the relationship existed on the date of Brexit. Future children are also protected.

The dates given in the summary above apply in the event of no deal. If there is a deal, the scheme will cover EU citizens who arrive by 31 December 2020, rather than 31 October 2019. You can read about the other differences in this post.

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Either way, a vital feature of this arrangement for the 3.5 million or so EU citizens living in Britain is that they are not protected by it unless they make an online application to the Home Office under the Settlement Scheme. Failing to apply will mean that they end up with no legal right to live and work in this country. The Windrush generation can testify that being undocumented in “compliant environment” Britain is no fun at all.

The EU Settlement Scheme is underpinned by a set of administrative rules called “Appendix EU”. Appendix EU is where the detailed rules on the Settlement Scheme are found. It is not easy reading for non-lawyers, though, so this post tries to explain what the rules are and how the scheme works in practice.


The Settlement Scheme involves an identity check and an online form.

The identity check can be done in several ways including:

  1. Using the “EU Exit: ID document check” app – this is available to EU nationals who have a biometric passport or ID and non-EU nationals who have a Biometric Residence Card issued to them under the EEA Regulations
  2. Attending a document scanner location (see more details below) – this is available to EU nationals who have a biometric passport and non-EU nationals who have a Biometric Residence Card issued to them under the EEA Regulations
  3. Sending the identity document to the Home Office by post – this is available to all but is most likely to be used by those who do not have access to the app or a document scanner location
  4. Attending an appointment at one of the Sopra Steria UK Visa and Citizenship Application Services (UKVCAS) – this is where non-EU nationals who do not have a valid Biometric Residence Card issued to them under the EEA Regulations will need to go

There is help available for people who can’t use the app or need help using the internet, which we’ll cover later on.

The ID checking app seems to still not be working on Apple devices. Apple users will need to borrow Android devices.

The system has been designed to be much easier than a typical immigration application. The existing application for “permanent residence” as an EU citizen notoriously involves an 85-page form and evidence of what the applicant has been doing in the UK. Settled status is largely based on proving residence in the UK and the application system has been streamlined. The system will check existing government databases for proof of residence, for example.

Most people should find the application reasonably easy, although people who are vulnerable in some way and/or have less evidence of their past residence in the UK — e.g. if they have never worked or accessed benefits — may struggle more with an application and need help. Perhaps more worryingly, and as recent news has confirmed, many applicants may end up agreeing to get pre-settled status when they are, in fact, eligible for settled status.

Failing to prove residence, or being rejected for having a criminal record (see below), means having no legal right to live in the UK. But the Home Secretary has said that “we will be looking to grant, not for reasons to refuse.”

When should I apply?

Every EU national and their family will need to make an application before the deadline of 30 June 2021 (or, if the UK leaves without a deal, before 31 December 2020).

People who may want to apply earlier rather than later include non-EU family members of EU nationals whose current documents will expire before the deadline. They may want to get a settled status document, rather than renewing their existing documents, to use for things like proving to employers, landlords and banks their right to live and work in the UK. Otherwise, family members will end up getting an old-style EU residence document and then having to switch onto settled status — they might as well go straight onto settled status.

On the other hand, those who have not yet reached the five years but will by 30 June 2021 (or 31 December 2020 in the event of a no deal) may want to wait until the five-year anniversary of their residence in the UK to apply. If not, they will be granted pre-settled status first, and will then need to make a second application for settled status once they have reached the five-year mark.

What will I need to prove?

I am an EU national

EU nationals will need to prove:

1. Identity and nationality

Applicants can provide evidence of their identity and nationality by uploading a passport or valid national identity card digitally via the smartphone app. This will only work if the passport or card is a biometric document with a chip (indicated by a rectangular gold symbol that looks like a camera).

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Those who do not have a biometric document may send the documents by post instead. The identity document will be returned to the applicant “usually within three days of being received [by the Home Office]”, even before a decision has been made.

The Home Office may accept alternative evidence of identity where an applicant is unable to produce a passport or ID card “due to circumstances beyond their control or to compelling practical or compassionate reasons”.

Applicants also need to “enrol their facial image” (i.e. provide a photo of themselves).

2. Residence in the UK

Those applying for settled status need to show five years continuous residence in the UK. Those applying for pre-settled status need to show current residence in the UK.

Under Appendix EU, continuous residence simply means having lived, or living, in the UK. The definition of “qualifying period” at Annex 1 of Appendix EU makes no reference to “exercising Treaty Rights”. This means that EU nationals will not need to show that they have been working, studying or held Comprehensive Health Insurance (a big issue for many people refused permanent residence documents in the past).

In terms of evidence, the default position will be for the applicant to simply give their National Insurance Number. The Home Office will carry out automated checks of data held by Her Majesty’s Revenue and Customs (HMRC) and the Department for Work and Pensions (DWP). Those checks should show evidence of employment and receipt of benefits, which will indicate residence.

If the checks indicate that the applicant has been continuously resident in the UK for a period of five years, they will be granted settled status.

Of course, not everyone will have data with HMRC or DWP (for example, those who have never worked or received benefits).

In those cases, the applicant will then be able to upload documentary evidence of their continuous residence, still digitally. There is a useful list of documents which will count as evidence of residence at Annex A of the caseworker guidance. It confirms that:

This Annex provides non-exhaustive lists of the type of documentary evidence which the applicant will be able to provide. The guidance below is not prescriptive or definitive. Some applicants may lack documentary evidence in their own name for various reasons; you must work flexibly with applicants to help them evidence their continuous residence in the UK by the best means available to them.

I am the family member of an EU national

When lawyers talk about “family members” in this context, we mean non-EU citizens whose right to be in the UK depends on their family relationship with an EU citizen. If you are French and married to an Italian, you can both apply as we’ve described above. Whereas if you are Nigerian and married to an Italian, you can also apply under the Settlement Scheme, but the process will be slightly different.

You can find a detailed list of which family members are eligible for the scheme at Annex 1 of Appendix EU.

Family members of EU nationals may decide to apply for their new status at the same time as their EU citizen husband or mother or whoever it might be. The Home Office website encourages this, stating “You’ll probably get a decision more quickly if you apply at the same time as or after your family member.” Family members will need to prove, through the same documents as above, the EU national’s identity and residence in the UK, although “evidence of the EU citizen having been granted status under the scheme will be sufficient evidence of the person’s identity, nationality and continuous residence”.

In addition, they will need to submit evidence of

  1. Their own identity
  2. Their own residence in the UK
  3. Their relationship with the EU citizen

Non-EU nationals who do not have a biometric residence card will also need to enrol their biometric information (i.e. fingerprints and a photograph) by booking an appointment at a Sopra Steria centre.

What if I already have permanent residence or ILR?

Some EU citizens and their families may have what is called “permanent residence” — a technical legal term in this context — under EU law as it exists today and have a document to prove it. Similarly, EU citizens who have lived in the UK since before 2006 may have a document or stamp in their passport confirming “indefinite leave to remain” in the UK. 

Those who have previously been issued a permanent residence document must still apply under the Settlement Scheme. Those who have indefinite leave to remain in the UK may apply, but do not have to. There are, though, advantages in applying for settled status for those who have indefinite leave to remain, including:

  1. Settled status lapses after an absence from the UK of five years, whilst indefinite leave to remain lapses after an absence of two years.
  2. The rules to have your family members join you in the UK are more generous for those who have settled status than those who have indefinite leave to remain.
  3. In the future, many bodies checking individuals’ immigration status, such as banks, landlords, the NHS etc may be more familiar with settled status documents than indefinite leave to remain. In addition, employers, for example, cannot accept an indefinite leave to remain stamp on an expired passport as evidence of right to work; EU nationals who have indefinite leave to remain are likely to have that stamp on an expired passport and will not be able to use that to prove their right to work when taking up a new job in the future.

Applicants who have a document certifying permanent residence or indefinite leave to remain will not have to provide further evidence of residence, but will be subject to criminality and security checks (see below).

The Home Office will, however, also need to confirm that their permanent residence status has not lapsed through absence of more than five consecutive years; or indefinite leave to remain has not lapsed through absence of more than two consecutive years. The applicant will simply need to “self-declare” that they have not been absent for that period of time. If the Home Office is satisfied “on the balance of probabilities”, that the applicant meets this requirement, they will be eligible for settled status. They may, to be satisfied of it, ask the applicant for evidence of that they have never been absent for more than those 2 or 5 years.

What about criminal records?

There will be criminality and security checks. Applicants will self-declare their criminal convictions (without having to submit evidence). In addition, though, the Home Office will carry out its own checks through the Police National Computer and the Warnings Index. 

The government says that it will only refuse to grant settled or pre-settled status if you are “a serious or persistent criminal, a threat to national security, or have a deportation order, exclusion order, exclusion decision or removal decision against you”. This will not affect most people but there is more information in the official guidance.

Appendix EU also contains rules on refusal on the basis of “suitability”.

Rule EU15 sets out mandatory grounds of refusal:

  1. under EU15(a), an applicant must be refused if, at the date of decision, they are the subject of an extant deportation order or of a decision to make a deportation order
  2. under EU15(b), an applicant must be refused if, at the date of decision, they are the subject of an extant exclusion order or exclusion decision

In addition, under Rule EU16, caseworkers may (i.e. they do not have to, unlike Rule EU15) refuse an application. This can be done where “false or misleading information, representations or documents have been submitted (including false or misleading information submitted to any person to obtain a document used in support of the application)” that is “material to the decision”. EU16 can also be used to refuse settled status where the applicant is subject to a removal decision under the EEA Regulations.

Any decision made under Rule EU16 must be “proportionate”.

What if I am Irish?

Irish citizens will not be required to apply under the scheme (but “they may do so if they wish”). The intention is that nothing changes for them, in immigration terms, because of Brexit. Their family members who are not Irish or British will need to obtain status under the scheme, unless they have an independent right to live here under UK immigration law. They will be able to obtain settled status even if the Irish citizen does not apply for it.

How much does it cost?

Following a decision of 21 January 2019, applications under the EU Settlement Scheme are free. Applicants who applied before 30 March 2019 will have been asked to pay a fee, but this should have been refunded automatically after 30 March 2019.

What does the application look like in real life?


The first step is to download the EU Exit: ID Document Check app. As mentioned, this will only work on Android smartphones. 

The app will ask applicants for a phone number and email address. There are then four steps:

  1. Scan passport (or ID card)
  2. Put phone on passport
  3. Scan face
  4. Photograph face

Below are photographs of what shows up on the app during each of those four steps.





Top tip

If you are using the app by going to an ID scanner location, you must attend the appointment before completing the online form. If you complete the online form before attending the appointment, you will have no choice but sending your identity document to the Home Office by post.

Online form

Once the applicant has entered their details in the app, they will be directed to a web page to continue the application. They will need to log in using some personal information and the phone number/email address given previously. They will then be sent an “access code” by email or by phone, which they will need to insert online to log in.

After logging in, the applicant sees a page that looks like this:

The “identity” and “digital photo” sections will show up as “completed” already, because that is done via the app. The applicant will need to fill in the sections on “application type”, “residence in the UK” and “criminal convictions”. For most people, this won’t take very long.

An important element of this part of the application is submitting a national insurance number, if the person has one. The Home Office will use this to automatically scan government databases to see if they have existing records of the person paying taxes or receiving benefits. If they exist, that will serve as proof of residence, so the applicant doesn’t have to submit their own evidence.


Applicants will be then be asked to complete the declaration below:


The application process is not over once the applicant has answered these initial questions and submitted the declaration. The system will present applicants with one of three responses:

1. “You’ll be considered for settled status.”

This will show up if the automated scan of government data shows that the applicant has been living in the UK for a continuous five-year period. All that remains is for the application to go to a human decision-maker to sign off on the decision to grant settled status.

2. “You’ll be considered for pre-settled status”

This will happen if the data shows continuous residence of less than five years, but there is data held for the last six months) 

The EU citizen will have a choice between “accepting” pre-settled status, or submitting evidence to show that they acquired settled status. This is when things can go wrong; if an applicant knows that they have lived in the UK for five years, it is important that they do not accept pre-settled status and ask instead to provide their own evidence of residence. If the applicant selects that they want to show they are eligible for settled status, they can view the years they need to provide evidence for and upload evidence of residence.

3.  “We need more evidence of your residence”

This will happen if the data shows continuous residence of less than five years, but not in the last six months, or no evidence of residence at all. Applicants can then decide to upload evidence showing their residence for five years (to be eligible for settled status) or for the last six months (to be eligible for pre-settled status).

Top tip

If you believe that you should get settled status, and have evidence to demonstrate it, then you shouldn’t accept to be given pre-settled status, or you will need to submit a second application for settled status in the future.

Non-EU family members

Non-EU family members will, once they have completed the application form, be asked to upload evidence of their relationship to their EU national family member (for example a marriage certificate if they are married, or birth certificate if they are their children). This is uploaded online.

In addition, those who do not have a Biometric Residence Card issued to them as the family member of their EU national will be redirected to the Sopra Steria website to book an appointment. At the appointment, they will be showing their passports and enroling their biometric information (i.e. give their fingerprints and have a photograph taken).

Certificate of application

Applicants then receive a Certificate of Application. You can view an example here.


Once a decision has been made, applicants will receive a decision by email – example here.

This explains that their pre-settled or settled status in the UK can be confirmed online through the Home Office online checking service: ‘View and Prove your Rights in the UK’.

Applicants clicking that link will be asked to reconfirm the number of the document they used for the application (passport or biometric residence permit) and date of birth. They will then be asked to choose between their mobile number or email address (used during the application) where they will be sent a code. Once the code is inserted, they will get evidence of their status as shown below:

This is all that European nationals will get. Non-EU nationals who do not have a valid Biometric Residence Card will also be sent a Biometric Residence Permit confirming their status in the UK.

Video walk-through

We have recorded a screencast of a settled status application. It is embedded below.

How long until I get a decision?

The Home Office publishes current estimated processing times on their website. Generally speaking, straightforward applications, for example where an applicant already has a document certifying permanent residence, can take as little as a couple of hours.

However, those who are asked to submit additional documents should expect to wait longer.

Can I get help with the application?

I do not have an Android phone

You do not necessarily need to use the device linked to the mobile number provided in your application and it is possible to use the app on the same mobile for multiple applications. This means that you can borrow the Android of a friend, colleague or neighbour to use the app. In the alternative, you can make an appointment at one of the locations offering ID document scanning. The fee varies depending on the location, and is, in my experience, between £14 and £21. Note that these locations only accept European biometric passports (not national identity cards) and Biometric Residence Cards.

The other option is to send your identity document to the Home Office by post, who should return it to you within three days.

I do not know how to submit an application online

You can get advice online or face to face through the Assisted Digital service. However, you will need to have scanned your ID already. If you do not have an Android phone, you will first need to attend an appointment at one of the locations above, and then book an appointment for the Assisted Digital Service.

I have some other question

You can get help with your application on the phone or online by contacting the EU Settlement Resolution Centre:

Telephone: 0300 123 7379
From outside the UK: +44 (0)203 080 0010
Monday to Friday, 8am to 8pm
Saturday and Sunday, 9.30am to 4.30pm
Closed on bank holidays

Use the EU Settlement Scheme contact form to get help online.

What if my application is refused?

The first point to note is that, if an application is incomplete and a caseworker thinks that it can be easily rectified, they should contact applicants and give them a reasonable opportunity to submit supplementary evidence.

That said, if the application is refused, the remedy will depend on when the application was made and whether the UK exits with a deal. Those who apply before the coming into force of the Brexit withdrawal agreement will have a right to an administrative review, unless the refusal is made on “suitability grounds”, in which case it seems the only redress will be judicial review. Those applying for administrative reviews are, to put it simply, asking Home Office caseworkers to double check the decision. The rules relating to these administrative reviews can be found in Appendix AR (EU)of the Immigration Rules.

Those who apply after 31 October 2019, provided there is a deal, will instead have a statutory right of appeal. That is, they will be allowed to appear in front of an independent judge who will decide whether they should have been granted status. Article 18(1)(r) of the draft Brexit withdrawal agreement reads:

the applicant shall have access to judicial and, where appropriate, administrative redress procedures in the host State against any decision refusing to grant the residence status. The redress procedures shall allow for an examination of the legality of the decision, as well as of the facts and circumstances on which the proposed decision is based. Such redress procedures shall ensure that the decision is not disproportionate.

A person refused status under the scheme before 31 December 2020 may also make a further application under the scheme at any point before then.

technical note of November 2017 confirms that those who have been refused will “be able to remain in the UK pending conclusion of the appeals process, unless a deportation decision is made, or the individual is in the UK in breach of a deportation or exclusion order”. That group might be removed before their appeal is heard, although they will be able to apply to return to the UK to attend their appeal hearing.

There are more details on what to do in the case of a refusal in this post by Gabriella.

I have started an application for a document certifying permanent residence. Should I still apply or should I use the Settlement Scheme?

If you intend to apply for British citizenship, you might as well continue with your permanent residence application.

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This is because you will need to show that you acquired permanent residence one year before the date of your application for British citizenship (unless you are the spouse of a British citizen, in which case you will simply need to show that you have permanent residence). If you apply under the EU Settlement Scheme, you will need to wait 12 months after being granted settled status to apply for British citizenship, irrespective of how long you have lived in the UK.

On the other hand, those who do not have a straightforward application for a document certifying permanent residence, for example because they have been students during the five-year qualifying period but did not have Comprehensive Sickness Insurance, would be well advised to apply for settled status, where they are no longer asked to show insurance.

This article was originally written in January 2018 and has been updated to take account of developments since.

Nath Gbikpi

Nath is a solicitor and has worked with Wesley Gryk Solicitors since June 2014. Nath read Development Studies and Politics at the School of Oriental and African Studies (SOAS), before obtaining an MSc in Refugee and Forced Migration Studies at the University of Oxford and an LLB at the University of London.

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